How to use us:

Prescriptions are computer generated. Our software will help us to know about any potential
conflicts and interactions.

Prescriptions are sent electronically ('EPS' -see below) to your nominated pharmacy (just tell us where to send them - you can change any time and soon do this online yourself). If you prefer a paper prescription you may take it to any retail Pharmacy. Unless you are exempt, you will need to pay the Pharmacist the Prescription Charge (currently £9) for each individual item (ie a pair of support stockings will be £18).
A pre-payment certificate may be cheaper if you are likely to require more than 12 individual items over a 12 month period (it currently costs £104).

Many people do not have to pay prescription charges e.g. due to age, certain benefits, pregnancy, certain medical conditions, for medicines received at hospital or walk-in centres etc. For full information on prescription charges and all the different exemption categories (it's very complex!): NHS prescription charges

Repeat Prescriptions
Once you are stabilised on a medicine that you will need long term, we can give a 2 month (56 day) supply at a time - except for certain potentially more dangerous drugs, or unless you are over 75yrs, when you will receive a one month (28 day) supply.

To re-order your repeat medicines, you can do this best online. You need to sign up for this service (which also gives access to many other services). Alternatively tick the items on the right hand side of your prescription computer slip provided by the Pharmacist and send it to us or hand in at reception. (You may also fax your request on 0208 905 0946 though we refer not to: fax is being phased out of the NHS due to insecurities). If you lose this slip, please ask at reception for a request form for your medicines.

Please leave at least 48 working hours for us to process your request before coming to collect it. If you prefer you can send an SAE for us to return your prescription.

If you have
urgent need for a repeat prescription due to unforeseen circumstances, please let the receptionist know.

Many pharmacists offer an ordering and collection service for you, even sending you reminders. Make sure you tell them if you don't need certain items - do not let them order automatically without checking what you need as it can led to wastage.

Medication reviews are needed, usually every 6 or 12 months and we shall ask you to make an appointment with the doctor or nurse. There are certain important checks we need to perform to ensure your medicines are still doing their job and are not causing any problems and that your condition is monitored. When the computer indicates a review is due, please do not delay as the computer blocks any further issues once you are overdue. If you have been unable to come in time, please NEVER stop your medicines; let us know the circumstances and we shall issue a prescription to keep you going.

Ask us to help
synchronise your medicines so you can request them all in one go.

Certain medicines such as the Contraceptive Pill or HRT (Hormone Replacement Therapy) can be supplied in 6 month quantities for your convenience but to do this the nurse or doctor may need to see you.

Non-repeat medicines, which you may have only occasionally, can be requested on a medication request form or on-line request but we may ask to see you.

Hospital Outpatient prescriptions are commonly given as requests to the GP to prescribe, though sometimes the prescription will be intended for dispensing at the hospital pharmacy, especially if the need is urgent or the drugs are for hospital supply only.

Private prescriptions from another doctor should normally be cashed at a pharmacy. We are not obliged to convert these to NHS prescriptions. Once you are established on the medicines we can provide repeat prescriptions on the NHS as normal provided we have received written information from that doctor and that we judge the prescription is appropriate. Some prescriptions may be for medication which is not in our practice drug formulary and we may substitute it for something similar.

Many excellent and important medicines are available Over The Counter (OTC) at Pharmacies. They do not not need to be prescribed by a Doctor and indeed you can save yourself a lot of money as many are cheaper than the Prescription Charge. Pharmacists are highly trained in giving sensible advice about self-help for minor illness, please ask them or take a look here.

Taking your medication abroad may require you to take a letter of authorisation with you, even in Europe. Every country has its own rules and it can be complex. Make sure you check in good time. See here for further details.

Electronic Prescription Service (EPS)

We send your prescriptions direct to your chosen pharmacy instead of printing them out, so the pharmacy can get them ready for you without having to take the prescription along. All you have to do is ask the doctor, the receptionist or at the pharmacy. You can change your nominated pharmacy at any time.

It makes it easier to obtain your repeat prescriptions - just request them on-line (or in writing) and then collect the medicines from the pharmacy.

It is still important to see you from time to time to make sure all of your monitoring checks are up to date, so please take note of the messages we send that the pharmacist will pass on to you.

You can find information about EPS (in many languages) here

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Your Home Medicine Cupboard
It is well worth keeping a small stock of useful medicines at home in your (locked) first aid cupboard , for instance pain killers (analgesics) such as Paracetamol, Ibuprofen or aspirin (children under 16 and people with asthma should not take aspirin) Paracetamol (for example, Calpol) or ibuprofen syrups (or both) for children, Mild laxatives, Anti-diarrhoeal medicines, Indigestion remedy (for example, antacids) Travel sickness tablets, Sunscreen - SPF15 or higher Sunburn treatment (for example, calamine). For more detail see NHS Direct Medicine Chest

'Prescribing Wisely'
The NHS in NW London CCGs: Brent, Ealing, Harrow, Hillingdon, Hounslow, Hammersmith & Fulham, Kensington & Chelsea, and Westminster spent over £13 million in 2016 on products that can be bought without a prescription at community pharmacies.

The NHS is under pressure. Our budgets are not large enough to pay for all the treatments the public would like us to provide. We would therefore like to spend less on medicines you can buy without a prescription so as to free up funds for other valuable NHS services. 

So practices across North West London are being asked to stop routinely prescribing medicines which are available to buy over the counter in pharmacies (and, in the case of some medicines, in supermarkets and other shops too). If a medicine you need can be bought without a prescription, your GP may ask if you are willing to buy it.  If you are not willing to buy it, it will be prescribed.

More details

Here is a list of commonly prescribed medicines which are available without a prescription