Fill in an online questionnaire which prompts you about your symptoms. This is sent securely to the practice and you will receive a response normally the same day (at the latest by the end of the next working day) - quicker than booking a future appointment.
Our response might be a phone call to you (it's great for us to have the whole story in advance), we might send a prescription to the pharmacy, arrange for some tests or send you a text or email to answer your question. Saves taking time off work and waiting to see us!
Parents can complete an eConsult for their offspring from 6m to 18yr (under 6m cannot use eConsult).
Children 16yr-18yr can complete their own eConsult but accessed under "I want help for my child" .
To register for this service you do this online or ask at reception. You will need to provide photo ID - a driving license, passport etc - before your account can be activated.
There are other Apps which provide a similar range of services - in fact there is the beginning of an avalanche of new online Apps - some will be better than others and like everything, some will prosper and others disappear. The NHS Health App Library will help guide you through the NHS approved Apps (and so hopefully avoid those that are less helpful or even downright misleading)
There is also the NHS App which links services together and offers the same sorts of services but aims to become the definitive 'one-stop shop' for NHS services with a symptom checker and a wealth of health advice. It is well worth downloading this and setting up your NHS Login which will eventually be your one ID for access to all NHS services.