Patient Group

The Willow Tree Patient Group has been running since 2011. All patients are members by default but there are often opportunities to join our small committee.

It is an exciting and 'interesting' time in the NHS and patient power is very much at the centre of today's NHS. To help shape a more responsive and dynamic NHS and to redesign local services and shape priorities for the coming years, we need a strong patient voice. The Patient Group is your forum to help take forward your ideas and thoughts on what this practice should be doing for you. There is a national association to which our group is affiliated.

Patient groups form a useful resource for many practices and ours is a valuable ‘critical friends’ group to help shape the way we look after our patients. We worked closely together on the development of our new building and our Patient Group has been fundamental in helping to get this past the many hurdles.

There is also the 'commissioning' agenda which needs the close involvement of patients in order for us to provide those services that best meet our patients’ needs.

There is a lot to do!

With the help of the group we conduct an Annual Patient Survey (see below for results). The answers received help us to set an agenda for improvements to our service.

If you would like to be involved there’s still room – either on the committee or as an observer at any time. And if you know anyone who may be interested, please give them a nudge! As a committee member you don't need any special skills or much time- just an interest and some opinions and ideas.

We’ll continue to have open meetings as well and will keep you in touch with developments through this web site. If you would like to be put in touch with committee members please contact Emma, our Practice Administrator, tel: 0208 204 6464.

Annual Patient Survey 2019
Constitution
Terms of Reference